The position of Ethnographer includes but is not limited to the following:

Responsibilities

• Conduct ethnographic research to deepen customer insight and define new areas for innovation
• Recruit research participants and schedule research activities
• Conduct ethnographic research including interviews, observations and video ethnography
• Analyze data using standard qualitative methods, including drafting fieldnotes, coding data and developing thematic narratives
• Develop models and frameworks that communicate patterns, processes, regularities and meanings observed in user research
• Work with project teams to develop design concepts and user scenarios
• Report research results through project briefs, story boards and PowerPoint presentations
• Participate in the development of new research methodologies
• Help to develop a general understanding of user research among various product designers, engineers and other non researchers

Qualifications

• Master’s or higher degree in a related field (anthropology, sociology, social psychology)
• 3+ years field research experience
• Expertise in ethnographic research
• Ability to translate raw findings into strategic and/or product insights
• Excellent interpersonal and communication skills (written and oral)
• Ability to work with interdisciplinary team members.