Design Services
Customer Centered.Our uniquely experienced design team partners with clients, ranging from Fortune 500 and Global 2000 companies to start-up enterprises, and together we design complete web sites, sub-sites, web-applications, web interfaces, and improved process flows. Does your company need to radically improve its online purchase process, web lead generation process, or customer support site? Perhaps you are seeking to create a new design that will delight, engage, entertain, and inform your web site visitors. Learn how Naviscent can design a solution for you, and create an Experience Revolution for your customers.
Research Services
From Concept to Reality.Our research services range from usability to market research, both qualitative and quantitative, using offline and online sources. Fill the gap between what you know about your customers, and what you need to know. Naviscent can integrate your existing research and knowledge with our newly discovered information, to deliver the actionable insights you need to take your business to the next level. Learn what we can do for you, by seeing what we’ve done on many other major projects for some of the best businesses around.
Training Services
Razor Sharp.Ongoing professional education keeps organizations nimble, adaptable, and more exciting for employees. Does your team need to learn innovative, proven and practical techniques in web interface design and research? Naviscent delivers on-site classes that will give your organization the skills it needs to make real site improvements. Learn what classes we offer, or let us know what classes you need.
Free Whitepaper
Learn the best practices of site design when you receive a free whitepaper titled “Customer-Centered Web Design: More than a Good Idea”. This paper, excerpted from the The Design of Sites, a book that has been lauded by industry veterans from Google, Yahoo, IBM, Sun, and many others, includes topics:
- The Evolution of Web Design
- Nine Myths of Customer-Centered Design
- Applying Customer-Centered Design
Our Methodology
Revolutionary Design.What makes one site design so much better than another is not the sheer brilliance of its creators, but the team’s expertise and discipline and the process used to create each unique design. At Naviscent, our iterative design and research methodology enables our highly experienced team of interaction designers, prototypers, usability researchers, graphic artists, market researchers, and programmers to design and build the kinds of sites that are a delight for you and your customers to use. Learn how you can put Naviscent’s process to work for you.
Case Studies
- A Fortune 500 technology company challenged Naviscent to redesign critical sections of their site, and how much depended on the success of the project.
- We helped a major financial institution take an unwieldy collection of sites and reorganize them into a cohesive, understandable, usable whole.
- When an event management site needed a complete redesign and a new technical foundation, Naviscent’s team provided the expertise, and worked side-by-side with the client’s management team to deliver the design that clients now rave about.
