Previously, we discussed step 1 of the Discovery phase – determining the overall goals. In this entry, we discuss step 2 of the Discovery phase – up-front value proposition, and site branding. We also discuss the resulting three documents that…

In the previous entry, we presented an overview of the seven web site development phases. We discuss phase one – Discovery – in this entry.
Phase 1 – Discovery
During this phase, you and the Naviscent design team…

These next series of entries tie together the patterns, principles, and techniques we use for our customer-centered design and explain them in the perspective of a complete web site design process. Our intention is to describe the general process that…